RETURNS AND EXCHANGES
Dream Dyess will accept for return/exchanges items that are in new condition, unworn, unwashed, unaltered and free of damage by the customer.
For a full refund/exchange, mail out your items within 12 days from the receipt of original order. Items cannot be refunded or exchanged after 12 days from the receipt of original order.
HOW TO RETURN/EXCHANGE ITEMS
All returns and exchanges must be done and paid for by the customer.
Email [email protected] (contact form is found on the top left corner in the dropdown)
Locate the return address on the top left corner of the original package. This is the address you will send your items back to. Select mail carrier of your choice, and payment of your choice. You will be emailed back when your item(s) are received.
Return Mailing Address:
14619 Willow Street,
Orland Park, Illinois
60462
Online purchases made through the site are valid for exchange, credit, or refund within 30 days from the ship date.